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Assistant Operations Manager

Website Domus Recruitment

Domus are exciting to be recruiting for an Assistant Operations Manager on behalf of a growing provider of Supported Housing for young people within the London, Surrey, and Sussex areas.

Based in Brighton, you will support the Operations Manager with the day to day operational management and support for 5 semi-independent units in the Brighton area.

You will be supported by some of the best trained and technically excellent staff, who all have plenty of experience in helping young people build the lives that they want for themselves.

Key Responsibilities of an Assistant Operations Manager:

  • Provide assistance in the strategic and operational management for the day-to-day operations of the services to ensure resources and personnel are positioned to respond to service needs.
  • Ensuring the delivery of services is in line with contracts and funding requirements, achieving high quality and positive outcomes for service users.
  • Coordinating the setup of incoming placements or new units.
  • Formulating care packages.
  • Completing and updating risk assessments, care plans and safety/risk management plans.
  • Completing supervisions for staff in-line with requirements.
  • Providing continuous training and development for staff and identifying training needs.
  • Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary.
  • H&S management of residential placements (including fire safety)
  • Carrying out monthly health and safety placement audits & workplace inspections.
  • Carrying out monthly placement reviews – looking at progress, areas for improvement and compliance.
  • Attending court, custody and other hearings as required (and acting as appropriate adult)
  • Maintaining up to date records at units which you oversea (both paper and electronic). Monthly audits of SU files are to be conducted.
  • Liaison with several complex agencies on behalf of young people, including social services, police, YOT, etc.
  • Acting as the on-call manager on a rota basis.
  • Reviewing and auditing the missing persons process at your units.

Key requirements an Operations Manager must have:

  • 2-3 years’ experience leading teams within Health and Social Care
  • Minimum Level 3 or equivalent in Health and Social Care
  • Excellent communication skills (verbal and written) and the ability to liaise with internal and external stakeholders.
  • Good organisation skills and the ability to independently prioritise workload.
  • Great people skills and the ability to understand the needs of looked after young people and support staff.
  • Understanding of legislative framework relating to children and young people’s services.
  • Strong IT skills
  • Must be able to travel between units and head officed so a full driving license is essential.
  • Driving License and car


  • Pension scheme
  • Life Assurance
  • Long service award

If you are interested in the above Assistant Operations Manager vacancy, please call Michael White at Domus Recruitment

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