+44 (0) 1706 827828 enquiries@domusrecruitment.com

Registered Manager

Website Domus Recruitment

Domus have an incredibly exciting opportunity for an Operations Director (Wales) to join one of the leading providers of specialist adult care in the UK.

Reporting into a Managing Director, you will be accountable for the financial and operational performance of a sub-region of the division covering roughly 15 sites which consist of specialist services across the region of Kent.

This includes responsibility for leading a management team, the management of quality and care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with a spectrum of stakeholders and ensuring regulatory requirements are satisfied.

This is a remote role with regular travel required – candidates must be based within the Wales region. You will have a car and a driving licence.
 
Key Responsibilities:

  • Lead and develop a culture in their region that values the very highest standards of safety, quality and excellent service user care are consistently delivered.
  • Lead and manage the Operational Management Team across all aspects of day-to-day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI’s and KPI’s) to agreed targets for care standards, business planning, financial performance and quality.
  • Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary.
  • Develop and maintain external stakeholder relationships (including Local Authorities and Care Commissioning Groups)
  • Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage

Key Skills and Requirements:

  • Significant previous experience of managing large scale, multi-site and/or geographically spread teams with proven leadership of delivering major organisational change programmes
  • Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment
  • Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development
  • Experience of working within a matrix organisation, influencing and directing multiple functions within a business in order to deliver a first-class service is essential
  • While previous health/social care management experience is not essential, a clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high-quality, person-centred services is absolutely vital
  • A full, clean driving licence and access to a vehicle is essential, for which a car allowance will be paid.  Please note that the role will involve significant amounts of travel and overnight stays as required.  

If you are interested in this role please apply or for more information, contact Libby at Domus Recruitment. 
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Registered in England & Wales

Company No: 7950831 Vat No: 947 2814 96

Northern Office

Princes Court, Silver St

Bury, BL0 9BJ

 

Southern Office

St Thomas House, Liston Rd

Marlow, SL7 1DP

 

+44 (0) 844 561 1259

enquiries@domusrecruitment.com