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Registered Service Manager

Website Domus Recruitment

Domus Recruitment are working with our client based in Birmingham that are looking for a Registered Service Manager to oversee their 6-bedded residential service that supports adults with Mental Health diagnoses.

The service is rated “good”, is fully staffed, and there are no voids.

The main focus is to help the service users become more independent and encourage them to integrate into the community.

Key Responsibilities of a Registered Service Manager:

  • To manage the day to day running of the service.
  • To provide all relevant information to prospective new service users.
  • To ensure that each new service user receives a copy of the statement of purpose, service user guide and contract and where appropriate their representative or carer understands them.
  • To investigate complaints, report to the Locality Manager and take appropriate action.
  • To liaise with and co-operate with the Senior Leadership team in any required inspections such as Local Authority and CQC.
  • To strive to ensure that your service is running at a “Good” or above CQC rating.
  • To complete Company Care and H&S audits and ensure any actions are addressed within the time frames set.

Registered Service Manager Requirements:

  • Have previous experience in a management role (preferably in the Mental Health sector) and be a strong staff manager.
  • Experience of managing at least 10 staff and handling performance issues/disciplinaries.
  • Strong IT and organisational ability.
  • Experience of liaising with external bodies – e.g. local council and CQC. 
  • Ideally level 5 diploma in health and social care. Candidates with a level 3 who are prepared to study for the level 5 within the first 12 months in post will also be considered.
  • A full driving licence and access to their own vehicle. 


  • Salary – up to £42,000 per annum
  • Bonus Scheme – Earn 21% of your salary 
  • Annual Leave – 32 Days annual leave, inclusive of bank holidays
  • Career Progression – We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation
  • DBS Check – we cover the cost of your DBS check and subsequent renewals
  • Ongoing Training and Development – Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career
  • Pension Scheme – start growing that pot for a healthy and happy retirement
  • Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
  • Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend to join our team
  • EPIC Awards –All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
  • Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card and out HAPI app, save up to 50% with certain retailers

If you are interested in the above position please apply, or for more information contact Jodi Littlefield at Domus Recruitment.
As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.

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Company No: 7950831 Vat No: 947 2814 96

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