+44 (0) 1706 827828 enquiries@domusrecruitment.com

Service Manager

Website Domus Recruitment


An opportunity has arisen for a new Service Manager who can successfully set up a new Mental Health Crisis House in Kirklees. This is an exciting opportunity to be part of a new crisis response service and see it flourish from the very beginning. Once opened it means people experiencing a mental health crisis will have a psychologically informed, safe, homely alternative to psychiatric inpatient admission.


This is with an excellent charity based in the North of England with experience in mental health and housing. They provide award-winning services and accredited training in mental health, wellbeing, housing and domestic abuse.                                                                                


£37,568- £39,571


Key Responsibilities of a Service Manager:

  • You’ll lead on creating and delivering an innovative and engaging service.
  • Responsible for day-to-day provision of service in the following areas: contractual service support; monitoring of and improvements to quality standards; customer involvement activities.
  • Ensure service delivery is compliant with the funding regime of Payment by Results and is reaching targets set by the Social Investor.
  • Take a lead role in maintaining quality relations at a local level for the team, liaising with LA’s, commissioners, Registered Social Landlords, Probation Service, DWP, Jobcentre Plus, Health agencies, other voluntary organisations and any other relevant agencies to maximise services for the benefit of the team and their customers.
  • Implementing quality assurance processes and making use of these to improve performance.
  • Support the Operations Manager in developing a culture of continuous improvement based on high standards of performance.
  • Provide coaching, management & development of staff. Motivate team members, ensuring their engagement and participation through effective communication, empowerment, support and guidance. Develop a positive team culture and ethos based on continuous improvement and robust and consistent performance management.
  • Contribute to the financial management of the service area through effective management of the staffing and operational budgets of the team by controlling those elements of the budget delegated by the Operations Manager.


Service Manager Requirements:

  • You’ll have experience of leading and managing a team, with the ability to develop and empower individuals to be their best.
  • Really care about supporting the mental health and wellbeing of others
  • Enjoy bringing people together and building a team
  • Have the ability to develop and maintain positive partnerships
  • Have enthusiasm to achieve our overall aims and objectives



  • Hybrid working
  • Commitment to flexible working
  • 25 days annual leave plus bank holidays, rising to 30 days
  • Many learning and career development opportunities, with paid and tailored training
  • Free Employee Assistance Programme 24/7 including access to counselling and GP services
  • Employer contributory pension scheme
  • Good maternity, paternity, and adoption benefits
  • Incremental pay
  • Care workers discounts
  • Access to our Employee Networks including BAME, LGBT+, Mental Health and Wellbeing etc.
  • Health and wellbeing opportunities
  • Cycle to Work Scheme
  • Access to Corporate Health Plan


If you are interested in the above position please apply, or for more information contact Jade at Domus Recruitment.



As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £200 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.

Upload your CV/resume or any other relevant file. Max. file size: 128 MB.

Privacy Policy | Domus Recruitment © 2021

Registered in England & Wales

Company No: 7950831 Vat No: 947 2814 96

Northern Office

Princes Court, Silver St

Bury, BL0 9BJ


Southern Office

St Thomas House, Liston Rd

Marlow, SL7 1DP


+44 (0) 844 561 1259