+44 (0) 1706 827828 enquiries@domusrecruitment.com

Service Manager

Website Domus Recruitment


An exciting opportunity has arisen with a specialist care provider for a Service Manager for a community based service which provides support for adults with learning disabilities and associated complex needs.


Their emphasis is to promote a person-centred approach in all aspects of the support they offer. Their aim is to support residents to achieve their goals in life and they actively seek out opportunities for everyone to develop their skills and confidence through a variety of staff involvement, activities and other initiatives.


This is a national care provider with a fantastic reputation for providing high quality care to young people in a range of residential, supported living, nursing and domiciliary services. Their commitment to quality is demonstrated by an impressive 96% of their registered locations being rated as Good or Outstanding by the Care Quality Commission all over the country.


Salary £35,000 per annum plus car allowance & KPI bonus

37.5 hours a week


Key Responsibilities of a Branch Manager:

· Manage the day to day running of the service, including all relevant line management and ongoing development responsibilities for the Coordination, Recruitment, Training and Administration Team.

· Build and maintain relationships with all relevant local stakeholders. Arrange and attend regular meetings with stakeholders and utilise relationships to promote business growth or ensure prevention or resolution of issues. Maintain regular contact with all relevant contracts monitoring teams and be involved in all audits and visits.

· Attend meetings with people we support, their families and other professionals alongside the field support and co-ordination team.

· Create and distribute any relevant reports or regular KPI information including completion of group reports as required.

· Complete relevant quarterly quality audits with the support of your team to promote the identification of issues that may lead to service issues which could negatively affect the business.

· Manage local tenders and mini-bids as they arise with support from the contracts team, including preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance and oversee the setup of all new packages of care from the point of referral.


Branch Manager Requirements:

  • Experience of managing community services; Domiciliary Care Agency and/or Supported Living
  • Have a Registered Managers Award plus Level 5 diploma or be willing to work towards
  • Commitment to delivering high quality care.
  • Previous multi-site managerial experience, supporting people aged between 18-65 years old with learning and physical disabilities.
  • Strong working knowledge of care standards and regulations.
  • Strong personality who can lead a strong/long standing team well.
  • Excellent organisational and communication skills.
  • Reliability and being approachable.



  • Enhanced disclosure.
  • Comprehensive induction and commitment to ongoing training.
  • 25 days annual leave plus bank holiday.
  • Retail Rewards and savings.
  • Long Service Awards.
  • Refer a Friend Scheme of £500 – £2000



If you are interested in the above position please apply, or for more information contact Jade Coleman at Domus Recruitment.


As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £200 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.

Upload your CV/resume or any other relevant file. Max. file size: 128 MB.

Privacy Policy | Domus Recruitment © 2021

Registered in England & Wales

Company No: 7950831 Vat No: 947 2814 96

Northern Office

Princes Court, Silver St

Bury, BL0 9BJ


Southern Office

St Thomas House, Liston Rd

Marlow, SL7 1DP


+44 (0) 844 561 1259