+44 (0) 1706 827828 enquiries@domusrecruitment.com

Service Manager

Website Domus Recruitment

An exciting opportunity for a service manager to join my client’s team in their supported living service in Telford has arisen.  I am recruiting for an experienced service manager who will be able to provide support to 12 individuals with mental health issues and learning disabilities to maintain their tenancy and achieve great outcomes.

Key Responsibilities of a Service Manager:

  • To monitor and support the delivery of person-centred services to all people using the service.
  • To monitor and support the health and safety of both people using the service and support staff
  • To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards.
  • In the absence of the Area Manager to take other responsibilities for all aspects of the operation of the office.
  • To provide supervision and support to Team Leaders through effective recruitment and selection, coaching and Performance Management as well as Support to manage their team of Support Workers.
  • To ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets
  • To develop knowledge and skill of staff teams through delivering service specific training as and when required
  • To develop own knowledge and practice relative to continuous service improvement
  • Have a working knowledge and understand the responsibility for maintaining CQC registration and regulations
  • Have experience of management and leadership
  • Be able to proactively communicate a vision of how a service should be run with the leadership, resilience, ability, and experience to deliver this.



  • A minimum of three years’ experience in working in Adult Social care preferably in complex care, including working with individuals with challenging behaviours.
  • Minimum Level 5 in Health and Social Care qualification (NVQ or Diploma)
  • A dedicated and experienced Social Care Manager or a supervisor with at least 3 years management experience.
  • Experienced in Positive Behavioural Support.
  • Be able to positively transform and enhance the lives of the people we support.
  • Successful in developing teams of Support Workers and Team Leaders.
  • Be engaging and positive about community-based activities.




  • Full time hours available (part time considered)
  • Flexible working arrangements offered to meet both the needs of your lifestyle as well as the service
  • Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses
  • Confidential, supportive Employee Assistance Programme, accessible 24/7
  • Small, supportive regional management team
  • Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications
  • 25 days + bank holidays paid a year
  • Monthly recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Up to £500 bonus if you successfully refer a friend as a new colleague through our Nominate a Mate scheme



If you are interested in the above position please apply, or for more information contact Ella Bryett at Domus Recruitment.


As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £200 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.



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Company No: 7950831 Vat No: 947 2814 96

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