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Service Manager

Website Domus Recruitment

Domus Recruitment are working with a leading charity based in Warwickshire, who is actively seeking a new Service Manager, to oversee two small residential services, that supports adults with Learning Disabilities. 

The ideal candidate will have an excellent understanding of Learning Disabilities and CQC guidelines.

Role overview:

  • Supervise, mentor, and act as a positive leader to Team Leaders and Support Workers to ensure effective and efficient person-centred service delivery to all people who use the service.
  • To understand the service specification including expectations on support to be delivered
  • Be passionate about upholding the rights of the people we support & embed PBS fundamentals across the services. Trauma informed support is key.
  • Monitor and report on compliance with health, safety and security regulations and requirements. Undertake regular audits and risk assessments in line with safe practices in the workplace.
  • Required to travel around a geographical area of Supported Living settings within the Region. Must be able to stay away from home overnight for reasons such as on-calls, supported persons holidays (only by absolute exception and with prior agreement of line manager, management meetings, emergency cover for shifts, and training.
  • The SM will have overall responsibility for all aspects of the operational day to day leadership and management of their services which includes compliance with all regulatory and legislative requirements and internal standards (Housing/Quality/Compliance) and to the Local Authority contractual standard.

Service Manager Requirements:

  • Professional Qualification – NVQ 3/ NVQ 5 (Or willing to complete)
  • Relevant experience in a management role, preferably within the Health and Social Care sector or with transferrable skills and experience
  • Excellent people skills with the ability to communicate with internal and external colleagues. 


  • Annual Leave: 33 days (including 8 days statutory bank holidays)
  • Training: Access to award winning training and development
  • Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app.
  • Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
  • Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
  • Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
  • Free life assurance – 3 x your annual salary.

If you are interested in the above position please apply, or for more information contact Jodi Littlefield at Domus Recruitment.

As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.

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